Last updated: 5 April 2019
This policy explains how CopperStuff Limited uses personal data supplied to me via our website, by phone, and by email.
Colin Smith is the data controller. We can be contacted using the email address and contact form published on our website.
What information do we collect and how do we collect it?
You provide us with the data we collect when you make an enquiry or place an order, including following types of personal information: names, email addresses, phone numbers and postal addresses.
How do we use personal information?
We use the data to respond to queries and to process orders.
We do not share personal data with third parties, except for that which appears on invoices or receipts which are submitted to our accountant.
What legal basis do we have for processing personal data?
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is that we have a legitimate interest.
How do we store personal data?
We store the data securely on our computers and emails.
We do not store and process data outside of the UK or transfer data outside the European Economic Area.
We keep the information no longer than necessary to process orders. Any data included on receipts and invoices is stored for accounting purposes for up to 7 years.
We delete electronic files and dispose of paperwork securely.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113